10 Collision Repair Terms to Know

Every industry has its own jargon and not everyone understands the language! It’s important for you to know what’s going on with your car, during your repairs, so we’ve put together a short list of repair shop terms you might hear.

Aftermarket Parts

Any auto part that isn’t made by the original equipment manufacturer, or the company who originally produced your car, is considered an aftermarket part. They can vary in quality and price and may or may not be the best option for your replacement part.

Appraisal

An appraisal of your car is a written valuation of the vehicle’s worth. A damage appraisal is the written estimate of the cost of the damages caused by an accident. You may have two separate appraisals, one by your body shop and one by your insurance company.

DRP (Direct Repair Program)

This agreement between an insurance company and a collision repair shop usually includes a list of specific procedures the repair shop follows in exchange for faster processing with the insurance company.5.png

Insurance companies may try to direct you toward a select repair shop (one that participates in a DRP program), but you always have the right to choose your own repair shop.

Estimate

This is a written document that lists the damages, cost of repairs, parts, and labor that a repair shop estimates it will take to repair a vehicle post-accident. An estimate is not always 100% accurate, but disassembling the vehicle during the estimate can improve accuracy.

Exclusion

Auto insurance policies don’t always cover every part of a repair – exclusions are the repairs that aren’t covered.

LKQ (Like Kind and Quality)

Replacement parts that are salvaged from another vehicle are inspected by both the seller and the repair technician to determine whether they’re similar enough to the damaged part to be used in a repair.

R&I (Remove and Install)

When a part is removed from a damaged vehicle, set aside while repairs are done or repaired separately, and then re-installed on the vehicle, it’s called an R & I.

R&R (Remove and Replace)

Damaged parts that are removed from the vehicle and cannot be repaired or reinstalled are removed and replaced by new parts.

Repair Authorization

The repair shop must receive a repair authorization from a customer before they can begin repairs on a vehicle. Depending on the repairs and the customer’s insurance policy, the shop may also need approval from the insurance company.

Repair Order or Work Order

During the repair process, the shop tracks everything that happens on the repair order. This includes the hours of labor, repairs completed, and the materials and parts used.

 

Body Mechanics Collision Repair
916-638-9849
2347 Gold River Rd, Suite G
Gold River, CA 95670

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5 Ways to Know You’ve Found an Honest Auto Body Shop

Your car is an extension of yourself.  It takes you where you need to go, shelters you from the elements, and looks pretty great when it’s feeling its best.  Out of nowhere, an accident or act of nature can turn your wheels into a twisted piece of metal that wants for better days.

It’s Not Easy to Find an Honest Auto Body Shop

There are plenty of horror  stories and mishaps revolving around folks who needed their cars fixed after a blunder or disaster.  If you’ve recently experienced an on-road mishap, here are five ways to know you’ve found an honest auto body shop:

1.  They’ll Stand by Their Estimates.

Never settle for the first business you speak to.  If they have excellent customer service that makes you want to do business with them, that’s a plus on their scoreboard, but it shouldn’t be the only thing that matters when you’re choosing a company.  Be sure to get multiple estimates, and inquire about any hidden costs that may not be readily apparent on your mockup invoice.  An honest body shop will happily tell you how it arrived at the numbers and what you can expect.  Dishonest firms are likely to buck at your inquiry.

2.  They’ll Put It in Writing.

No honest business person will have a problem complying with your request to put their promises in writing.  If you’ve found an honest auto body shop, this will simply be part of the business plan.  If not, you have reason to worry and seek another opinion.Quote.png

3.  They’ve Got Awesome Reviews.

Bear in mind that there’s always going to be some angry Yelper who couldn’t have his completely totaled car restored back to showroom condition, but overall, reviews will tell you a ton about a body shop (and any other business.)  You should never rely on a single review or even a certain site to tell you which shops will cater to your car’s needs best.  Instead, be sure to scope out reviews from all of the most popular sites like Yelp!, Angie’s List, AAA, and the BBB.  A full picture will help you make an informed decision.

4.  They’re Certified.

Certifications should be a make-or-break deal when all else is equal.  When you find a certified auto body shop, you should be able to ask for accreditations from the industry and receive records of the shop’s reputation with no fuss or muss.  Specifically, be sure to inquire about ASE, I-Car, and Class A certifications.

5.  They’ll Answer Your Questions.

Your car was an expensive investment, and no respectable auto body shop will look down on you when you have questions or concerns.  You should feel free to ask anything of the representatives and technicians of your chosen body shop, and they should be happy to answer your inquiries.  If you’re displeased, speak to a manager, and if you still don’t like the final result, it’s probably time to look elsewhere.

Body Mechanics Collision Repair
916-638-9849
2347 Gold River Rd, Suite G
Gold River, CA 95670

Guide to Collision Repair Estimates

Following a car accident, the idea of finding the right collision repair shop can seem intimidating and overwhelming. Hopefully it’s a process that you don’t have much experience with (unless you work in the collision repair industry).

Remember that you have the right to select your collision repair shop and nobody, even your insurance company, can force you to use a specific shop. It can help to get a few estimates from different repair shops so you can find the right one for you. The following steps can help you with collision repair estimates.

Research and Ask Questions

Don’t be afraid to ask questions when you’re speaking with representatives at the repair shops you’re considering. One sign of a great repair shop is one that is willing to explain what they do and what you’re paying them for. An estimate might take some time to create, but should include a breakdown of repairs, including the costs for parts and labor.Body Mechanics (1).png

Consider more than the Total Cost

Remember that parts, labor, and overhead costs can vary from shop to shop. Higher costs do not necessarily mean better repairs or better parts. If you’re looking at shops in the same area and you find one that is a lot higher or lower than the others, ask why. Sometimes, different shops use different kinds of repair parts, and the parts you choose to use can affect the cost just as much as the shop’s location or labor charges.

Shops should always use the OEM repair guidelines, be willing to answer your questions, and have a record of good reviews.

Trust the Experts

While the Internet is a useful tool and it can help you find advice to get a great collision repair estimate, it is not an estimating tool. Every make and model has a specific set of repair procedures created by the manufacturer, and only by following these procedures can an estimate or repair be done correctly. Access to these procedures isn’t free online, so you’ll need to take your car to a repair shop and have it examined by a professional. If possible, take it to more than one so you have something to compare your estimate to.

While your insurance company may have an estimator, they too need to look at your vehicle in order to correctly estimate the cost of repairs. It’s not a process that can be done remotely. Visit Body Mechanics Collision Repair today!

 

Body Mechanics Collision Repair
916-638-9849
2347 Gold River Rd, Suite G
Gold River, CA 95670

The History Of Automotive Paint

You wouldn’t guess it right off, but one of the most interesting stories told as a result of the Industrial Revolution and of the last 100 years in general is the history of automotive paint. From accidents to war, there are many elements that play into how car paint has evolved through the years. paint.pngToday, we just think about it in terms of auto body repair but there’s so much more to it.

Here are some facts to keep you busy for a while:

  • Prior to 1924, vehicles were painted using the same carriage-builder method that had been used for decades. Particularly when it came to the old Studebakers, it took 52 days to paint a carriage by hand, thanks to the many steps involved as well as the slow drying times. Even still, the paint didn’t last long – maybe a few years if the owner was lucky.
  • In the 1920s, several paint manufacturers developed nitrocellulose lacquers, but DuPont led the pack in nitrate movie-film manufacturing at the time. Just like an accident led to the invention of chewing gum, an accident also led to the discovery of a new kind of paint. In 1921, a worker at the DuPont film plant left a drum of gun cotton outside on a hot day. When they finally opened it, they saw a clear liquid rather than cotton. This liquid became the base for nitrocellulose lacquer, which was the top automotive finish for the next five decades.
  • The 1924, the Oakland was the first car to be spray painted.
  • In the 1930s, both nitrocellulose lacquer and alkyd enamel were used in automobile production, ranging from black enameled fenders to colored lacquer bodies, used by the likes of Chrysler, Ford and Studebaker.
  • It was the Europeans who developed the more durable basecoat technology with acrylic urethane clear topcoats, far superior at the time to American paints.
  • In the late 1970s and early 1980s, the Europeans began infiltrating the U.S. market, forcing change upon American manufacturers and collision repairers who then had to scramble to figure out how an acrylic urethane would work. From dieback to mottling, many challenges presented themselves.
  • American paint manufacturers eventually figured it out and caught up but it took many years as the underdog to get there.
  • Environmental regulations changed paint technology, as new words entered the industry’s vocabulary such as volatile organic compounds (VOCs), transfer efficiency, catalyzed primers and federal air standards.
  • Shops had to meet strict air-quality standards in terms of emissions, but this pitted paint manufacturers against equipment manufacturers as they both looked at the other to comply with new regulations.
  • Paint gun manufacturers were also getting in on the game as well as collision repairers.
  • Improvements in clears, flakes, basecoats, reflectants, pearls, pigments, effects and even ground glass continue to add progress to the industry.

 

Body Mechanics Collision Repair
916-638-9849
2347 Gold River Rd, Suite G
Gold River, CA 95670

 

Five-Step Guide to Handling an Accident with an Uninsured Driver

Getting into an auto accident is the kind of event that turns a great day into one that is stressful. This stress is compounded if the other driver is driving without insurance. Fortunately, there are some simple and effective steps you can take to protect yourself if this happens to you.

 

1. Call law enforcement

Calling law enforcement to the scene of any car accident is an objective way to record the incident and ensure that a report is filed. If the other driver is uninsured, it’s imperative that you do so.4_2019 FB Candy (1)

2. Get the other driver’s information

After you’ve called the police, you can attempt to get the other driver’s contact information and the name of their insurance company if there are no injuries that need to be addressed. It’s at this stage that it might become obvious that he or she doesn’t have insurance after all.

3. Make a claim

At this point, you should have the other driver’s contact information as well as a police report. Having this documentation will make it easier for your insurance company to sort out whether you have uninsured motorist coverage and what you can do if you do not.

4. Take care of any injuries

If you or someone traveling in your vehicle was hurt as the result of the accident, make sure to document everything. Though you might have to pay some of the cost of treatment, it’s possible that you can recoup it later if your insurance covers the expenses.

5. Get your car repaired

Talk to your insurance company about the options you have for getting your car repaired at a Sacramento auto body repair shop. Depending on the type of insurance you have, the cost might be covered even if the other driver doesn’t have insurance.

 

Body Mechanics Collision Repair
916-638-9849
2347 Gold River Rd, Suite G
Gold River, CA 95670

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